Something on my award notice is not accurate. What should I do?

    Published: 06-16-2009
    Views: 9,508
    Financial advisor Brad Barnett discusses what to do if something on your award notice is not accurate.

    Brad Barnett

    Brad received his Bachelor of Science degree from Southern Arkansas University, with a major in Psychology and a minor in Business.  He furthered his education by graduating from the Medical College of Virginia at Virginia Commonwealth University with a Master of Science degree in Rehabilitation Counseling, specializing in Mental Health.  He has been involved in the financial aid and/or rehabilitation professions for the past 15 years. Brad, a Past President of the Virginia Association of Student Financial Aid Administrators (VASFAA), currently serves as the Senior Associate Director of Financial Aid & Scholarships for James Madison University.  Immediately prior to JMU, he served as an Assistant Director of the Financial Aid Office at Virginia Commonwealth University.  Brad has presented numerous sessions at state, regional, and national conferences, and has served on a variety of association committees.  In addition to speaking at professional conferences, Brad has conducted an abundance of workshops and presentations in non-conference environments, including teaching a credit based financial literacy course at JMU entitled “Dollars and Sense.”  Many of the topics Brad’s speaks on include communication, leadership, values, financial aid policies and procedures, financial literacy, and saving for college.  He has also facilitated strategic planning and value development retreats.

    Host: Something on my award notice is not accurate. What should I do?

    Brad Barnett: If you notice any inaccuracies on your financial aid award notice when you review it, the first thing you want to do is call the financial aid office. Your eligibility for financial aid could change depending on what is inaccurate. For example, often times we look at enrolment status, when we determine, it s financial aid eligibility for grants. So, if your award notice tells you that you are a fulltime student, but you know you re only going to be taken a halftime load of classes, you need to let us know as soon as possible because your aid can change based on that.